Delivery

 

We are now pleased to be offering UK Mainland delivery for just £49 on all items, to help make getting your dream sofa or bed even easier.  As soon as your order comes off production we'll notify the carriers to arrange collection of your order and then they'll deliver within 10 working days of collecting from the factory. 

If you’ve created a bespoke headboard in a choice of our beautiful fabric collections, this could take a little longer than the time scale so we’ll keep you updated on the progress of your order. For smaller items from our accessories and furniture ranges, delivery will be by courier within 10 days from when the item is in stock.

Our delivery rates are as follows (please note these are for mainland UK deliveries only):

1. Sofas, Chairs, Beds, headboards, divans and large furniture items: £49 one off charge per order
2. Accessories, small furniture items via Parcelforce: £9 one off charge per order

We are happy to accept orders to be delivered to the remote highlands (north of Inverness) or to the outside of mainland UK, but it’s best to call us on 0161 925 8503 so that we can advise you of a delivery price based on your location.

For our beds, they are shipped disassembled so getting them into your room is made much easier for our experienced delivery drivers. Our carriers operate on a 10 working day service and will contact you a few days before to book in a delivery slot.

To ensure your delivery runs as smooth as possible, head over to our Delivery Checklist. 

Returns

We operate a 14-day returns policy from the date of delivery. During this period, you can return an item for any reason, provided it is in an as-new, saleable condition. No return delivery charge will apply for non-faulty items returned within this timeframe. More details can be found in our Terms & Conditions.

For hygiene reasons, we cannot accept mattress returns without their original protective covering, so please ensure your chosen mattress is comfortable before unwrapping.

If you order an upholstered item in your bespoke fabric or with altered dimensions, your automatic right to return is revoked, as the item is made specifically for you. This does not affect returns due to manufacturing faults.

Our policies do not affect your statutory rights. For full details, please refer to our Terms & Conditions.